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Westminster at Lake Ridge Blog

WLR Blog
Posted: Monday, February 20, 2017

WLR Home Care receives excellence award

For the second year, Westminster at Lake Ridge Home Care has been recognized as one of the best home care providers in the nation. 

Westminster at Lake Ridge Home Care WLR Home Care received the 2017 Best of Home Care®–Employer of Choice award from Home Care Pulse, an independent organization that measures quality of services and customer satisfaction with home care businesses across North America. 

The Employer of Choice award is based on employee feedback and indicates that Westminster at Lake Ridge Home Care provides our employees with a great work experience while ensuring that our clients have well-trained, compassionate caregivers. It indicates that Westminster at Lake Ridge Home Care is ranked among the best employers of in-home caregivers in the region and is dedicated to providing the highest level of quality, professionalism and expertise in home care. It recognizes that our employees have rated us as outstanding in categories that include training they have received, comfort with and respect from their supervisors, clear expectations and overall job satisfaction. 

Westminster at Lake Ridge Home Care is proud to have earned the designation of a Home Care Pulse Certified—Trusted Provider™. This designation recognizes that we have a proven commitment to our clients’ satisfaction and maintaining the highest standard of quality care the home care industry has to offer by contracting with Home Care Pulse to gather and report feedback from our clients. Home Care Pulse conducts random, live phone interviews with Westminster at Lake Ridge Home Care clients to collect honest, unbiased opinions and to rate their caregivers in areas such as timeliness, services being provided as promised, compassion and overall quality of care. Our clients also are invited to give feedback on areas where we excel as well as areas where we might need to improve. 

Westminster at Lake Ridge Home Care receives reports after the phone interviews that help us continually improve home care services. This process sets us apart from other home care providers and assures that we provide the very best care to our clients. 

Westminster at Lake Ridge Home Care promotes the physical and emotional well-being of our clients by exceptional supportive care through professional, highly trained care teams. Each client receives a visit from a Registered Nurse, who performs an in-home assessment of the client’s needs and develops a personalized care plan. Services include personal care such as medication reminders, dressing, bathing and grooming assistance; escorts and assistance to medical appointments; and light housekeeping, organizing and laundry assistance. Equally important, each caregiver seeks to develop a personal relationship, accompanying the client on trips outside the home and providing socialization and companionship. 

Superior and compassionate service is a hallmark of Westminster at Lake Ridge, a continuing care retirement community that offers our residents all of the services, activities and amenities they need and desire to live an active and engaged retirement life. 

If you would like to learn more about Westminster at Lake Ridge or Westminster at Lake Ridge Home Care, please contact us at 703-436-8122 or request information here.


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